Air Conditioner Installation Executive

TCL Electronics Pakistan (Pvt.) Ltd.

Lahore , Pakistan

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Posted Oct 21, 2024 108 views Report Job

To allocate daily complaints and installation to all ASP’s and monitor/changes in standard area list of call centre according to workload.
To make strong follow up with the ASPs to control job TAT, if any previous job found pending with ASP, provide possible solution to ASP.
To check and follow up of Pending jobs with the ASPs and discuss with manager for solution.
To Follow up of jobs with ASP’s for home visit, Part Demand, Successful Closing in CRM Application.
To ensure the error free DATA feeding with correct model # correct serial # correct fault description, correct diagnosis, correct fault rectification, correct parts replacement & correct remarks on job card as well as in CRM (Mob App).
To make strong follow up with all ASP’s regarding Recovery of faulty Spare parts against warranty Complaints.
Visit to ASP’s if necessary for training / support.
To Perform the Specific Task on time, assigned by manager.
To ensure the Monthly Warranty Claim Bills of each ASP are being paid by Service Head Office / Accounts Dept. on time.

Skills

Knowledge Of AC Parts and Functions Problem Solving Skills Complaint Audit Skills Communication Skills

Job Details

Industry:

Electronics

Functional Area:

Quality Assurance (QA)

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

Male

Age:

25 - 35 Years

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Nov 11, 2024

Posting Date:

Oct 21, 2024

TCL Electronics Pakistan (Pvt.) Ltd.

Electronics · 51-100 employees - Lahore

TCL stands for “The Creative Life,” a slogan that represents TCL’s aspirations of building one of China’s most innovative and resourceful enterprises. Founded in 1981, TCL is one of the largest consumer electronics enterprises in China with a global presence. TCL Corporation has three listed companies: TCL Corporation (SZ.000100), TCL Multimedia (HK.1070) and TCL Communication (HK.2618). Currently, TCL Corporation has set up four business units – TCL Multimedia Holdings, TCL Communication Holdings, China Star Optoelectronics Technology and TCL Home Appliances Group, as well as six business groups – System Technology Unit, Techne Group, Emerging Business Group, Investment Group, Highly Information Industry and Real Estate Group. Over 30 years of consistently diligent efforts along with China’s reform and opening-up policy, motivated by the company’s focus on dedication and innovation, TCL has grown into a leading enterprise in China's electronics information industry. In 1999, TCL began forging its path into the globalized market. After years of promoting its brands in the emerging markets and partnering with well-established brands in the European and American markets, TCL is the pioneer in the drive for Chinese enterprises seeking both domestic and international recognition./p