Posted Jul 31, 2024 770 views
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues in a timely and efficient manner.
- Maintain customer records by updating account information.
- Follow up on customer interactions to ensure satisfactory resolution.
- Work closely with other departments to ensure customer satisfaction.
- Meet or exceed performance metrics and goals.
Qualifications:
- High school diploma or equivalent (required).
- Previous customer service experience (preferred).
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in computer systems and software.
- Ability to remain calm and professional under pressure.
- Strong problem-solving skills and attention to detail.
Job Type: Full-time
Job Details
M&S Online
This is a US-based company selling different products in the United States, Using multiple platforms.
What is your Competitive Advantage?
Similar Job Titles
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
