Sales / Customer Service Representative

We are seeking a dynamic and customer-focused individual to join our team for a Sales & Customer Service Representative (CSR) position. This role supports one of our core products, a Matrimonial App, focusing on matchmaking, sales, and customer support.

Key Responsibilities:

Greet and assist visitors with inquiries about our services and products, providing professional and courteous support.
Handle incoming calls to provide detailed product information, resolve inquiries, and address customer concerns.
Process and manage customer orders, including cancellations, and maintain accurate records of customer interactions, transactions, and complaints.
Ensure timely follow-up on customer requests and unresolved issues, coordinating with other departments when necessary.
Maintain up-to-date knowledge of our services and promotions to effectively assist customers.

Requirements:

Proficient in both English and Urdu, with a clear and professional accent.
Strong understanding of call center operations and customer service principles.
Flexible to work in various shifts as required.
Excellent verbal and written communication skills.
Minimum education: Bachelor\'s degree.

技能

Customer Care Representation Customer Acquisition Customer Dealing Sales Management

工作详细内容

工作频道:

女性工作

全部职位:

3 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

Shamsabad, 拉瓦尔品, 巴基斯坦

性别:

女性

最低学历:

学士

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

少于1年

在之前申请:

Oct 13, 2024

发布日期:

Sep 12, 2024

Webicosoft (Private) Limited

· 11-50 员工 - 拉瓦尔品

关注

Webicosoft is an internationally acclaimed leading Graphics & Web Designing and Web & Mobile Apps Development Corporation offering high quality Web-based Multimedia Services & Solutions across a number of platforms. Webicosoft helps small and medium businesses over the globe offering solutions in Wordpress Preium Themes and Plugins Development, Content Management Systems, E-Commerce, Web & Mobile Apps Development, Mobile Responsive Websites, Print Designs, Branding, Packaging Designing, Illustration, Data Entry, E-Marketing, Social Media Marketing and more customised solutions.