发布 d 天前 54 查看 Report Job
PKR. 30,000 - 40,000/Month
- Answer Inquiries: Handle inbound and outbound calls promptly, providing accurate information regarding products, services, or issues.
- Product Knowledge: Maintain an up-to-date understanding of company products/services to assist customers effectively.
- Data Entry & Documentation: Accurately log customer interactions, feedback, and issues in the system for future reference.
- Follow Procedures: Ensure adherence to company protocols, including call scripts and problem resolution procedures.
- Cross-Sell/Up-Sell: Promote company products/services, where applicable, during calls to increase sales opportunities.
- Quality Assurance: Meet performance goals such as call handling time, customer satisfaction ratings, and sales targets.
- Team Collaboration: Work with other team members and departments to ensure efficient resolution of customer issues.
Sky Tech Hub
· 11-50 员工 - 伊斯兰堡
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