Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Ali Aqdus
CSR and QA
Mindbridge Pvt. Ltd. - Lahore, Pakistan
项目
Mindbridge Pvt. Ltd
Abacus consulting
工作经历
CSR and QA
Mindbridge Pvt. Ltd.
Feb 2017
- Feb 2020
| Lahore, Pakistan
Worked as a CSR(Gold agent) in Jazz inbound helpline. Afterwards moved to Food panda PS(Partner services) as a CSR and then promoted as a QA(Quality Auditor) in the same project and managed the quality of agents and regulated the ideas for the improvement of quality with clients.
CSR
Abacus Consulting
Nov 2014
- Nov 2016
| Lahore, Pakistan
Worked as a CSR and PP(Point Person) in Telenor inbound helpline (345).
学历
S.M Govt Science College Karachi
中级／A级,
,
PRE ENGINEERING
2009
技能
熟练
BPO Supervision Skills
初学者
Collections Handling
初学者
Customer Contact Skills
中级
Customer Interaction Management
初学者
Customer Success
初学者
Fluentent in English
熟练
Listening to Customers
熟练
Spreadsheet Navigation
语言
熟练 乌尔都语
中级 英语
