发布 d 天前 72 查看 Report Job
PKR. 30,000 - 35,000/Month
- Assist customer with fashion advice and product recommendations throughout their shopping experience
- Respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner.
- Support customers with product information, order placement, tracking, and returns/exchanges.
- Resolve customer issues and complaints to ensure customer satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience.
- Stay up-to-date with product knowledge, company policies, and industry trends.
技能
Cultural Fusion
· 11-50 员工 - 拉合尔
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