Responsibilities:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • A Levels/Intermediate or above
  • Excellent English Written and Verbal Communication
  • American or neutral accent

Salary & Benefits:

  • Up to 75,000/-
  • Medical Benefits

Working Timings:

  • US timings (5 Days a week)

工作详细内容

全部职位:
35+ 发布
工作时间:
晚班
工作类型:
部门:
Call Centre Operations
工作地址:
性别:
没有偏好
年龄:
21 - 35 年
最低学历:
中级/A级
学位头衔:
arts, computer, IT, Commerce
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年 (Problem Solving Skills, US Sales, Customer Service)
在之前申请:
Dec 17, 2024
发布日期:
Nov 16, 2024

Abacus Consulting

· 1001-1500 员工 - 拉合尔

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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