یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Executive

Farnek Services Ltd

جولائی ۰۲, ۲۰۲۱ شائع ہوئی 83 نے دیکھا

PKR. 25,000 - 35,000/Month

We are looking for a Call Center Representative for our Security Services in the UK. The successful candidates will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call centre database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively

مہارتیں

Aseptic Technique Knowledge عمليات خدمة العملاء Listening to Customer Transaction Record Management Export Management Relations Management Fluency in Bengali Lead Generation Skills British Accecnt Spreadsheet Navigation Inbound Lead Generation

نوکری کی تفصیلات

صنعت:

مہمان نوازی

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

دوپہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

فیصل آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اگست ۰۳, ۲۰۲۱

تاریخِ اِشاعت:

جولائی ۰۲, ۲۰۲۱

Farnek Services Ltd

مہمان نوازی · 11-50 ملازمین - فیصل آباد

پیروی کریں

Farnek Services Ltd® is the most credible viable and technology-driven total facility management provider in the UK. We have designed our services for domestic and commercial sectors after a thorough study of the challenges faced by these sectors.