Posted 6 days ago 309 views Report Job
PKR. 50,000 - 80,000/Month
The Customer Services Representative (CSR)- sales is responsible for handling customer inquiries, providing product information and driving sales through excellent customer service. This role requires a proactive individual with strong communication skills and a passion for helping customers.
Responsibilities:
- Provide accurate information about products and services.
- Assist customers with product selection and purchases.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Ensure customer satisfaction and provide feedback to the store management team.
- Keep records of customer interactions, transactions, comments, and complaints.
- Manage incoming calls and customer service inquiries.
- Assist customers in selecting products that best meet their needs.
- Upsell and cross-sell products to maximize revenue.
Benifits:
- Competitive salary package
- Ongoing training and professional development opportunities
- Supportive and dynimic team environment.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
30 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 5 Years
Apply Before:
Jul 25, 2024
Posting Date:
Jun 25, 2024
Zam Mart (Smc-Private) Ltd
E-Commerce / E- Business · 11-50 employees - Lahore
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