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Posted Dec 31, 2021 15 views
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience
- Mastermind creative ways to deliver an exceptional client experience
- Resolve complex client problems or disputes in a professional manner
- Coach and support team members to help them meet departmental goals
- Keep records and documentation of client interactions for training purposes
- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
- Setting goals and developing plans for business and revenue growth
- Researching, planning, and implementing new target market initiatives
- Researching prospective accounts in target markets
- Pursuing leads and moving them through the sales cycle
- Developing quotes and proposals for prospective clients
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Masters
Degree Title:
Marketing
Career Level:
Experienced Professional
Minimum Experience:
3 Years (In Advertising Agency)
Apply Before:
Feb 01, 2022
Posting Date:
Dec 31, 2021
Wolfox Media (Private) Limited
Advertising / PR · 11-50 employees - Lahore
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