We are a UK-based company looking for dynamic and motivated individuals (male or female) to join our team as Customer Service Executive (CSR) for the Afternoon Shift. Whether you’re a fresh graduate or have prior experience, this role offers an excellent opportunity to enhance your communication skills and grow professionally.

What We Are Looking For:

  • Strong English communication skills, both verbal and written.
  • Exceptional listening and interpersonal abilities.
  • A proactive and results-driven attitude.
  • Ability to handle customer objections and resolve issues effectively.
  • Strong negotiation and persuasion skills.
  • Positive attitude with a passion for customer satisfaction.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive Salary & Commission Structure
  • Career Growth Opportunities
  • Supportive & Inclusive Work Environment
  • Work-Life Balance
  • State-of-the-Art Tools & Resources
  • Recognition & Rewards
  • Comprehensive Training

Job Details:

  • Shift Timings: 2:00 PM to 10:00 PM

Required Skills:

  • Effective communication skills.
  • Telemarketing expertise.
  • Customer service aptitude.
  • Active listening and problem-solving capabilities.
  • Time management and organizational skills.
  • Proficiency with MS Office (Word, PowerPoint, Outlook).
  • Advanced Excel skills (formulas, data analysis, and reporting).
  • Proficiency with CRM tools and systems (preferred).

Job Details

Industry:
BPO
Functional Area:
Total Positions:
5 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jan 17, 2025
Posting Date:
Dec 16, 2024

Wheel Que Solutions

BPO · 1-10 employees - Lahore

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