This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jun 27, 2023 271 views
PKR. 50,000 - 70,000/Month
- Your primary responsibility will be to sign up new customers through inbound and outbound calls. Additionally, you will be responsible for identifying and pursuing potential customers through social media platforms.
- Communicate effectively with customers via phone and email. This includes answering questions, providing information, and addressing any concerns they may have.
- Maintaining accurate records of customer correspondence and updating customer accounts as needed.
- Collaborating with account and compliance team within the company to address customer needs or resolve issues.
- Staying up to date with HMRC legislations, tax changes, company policies, and procedures to ensure accurate information is provided to customers.
- Providing feedback to management regarding customer needs and concerns, and making suggestions for improving customer experience
Requirements:
- Excellent communication skills in English, both verbal and written
- Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
- Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.
Perks & Benefits:
- Health Care
- EOBI
- Conveyance Allowance
- Paid Leaves
- Referral Bonus
- Performance Bonus
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jul 28, 2023
Posting Date:
Jun 27, 2023
WePay Technologies
Telecommunication / ISP · 11-50 employees - Rawalpindi
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