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Customer Service Representative (Inbound )

WePay Technologies is one of the emerging company in real estate sector and BPO Industry. We are looking for Customer Service Representative for UK campaign. If you want to be a part of a winning team, WePay Technologies is an excellent place to advance your career.

You will be responsible for answering customer inquiries via phone, email, chat, or other communication channels.
You will help customers troubleshoot technical issues with the company's products or services, and escalate issues to appropriate teams when necessary.
You will process customer orders, including payment processing.
You will be responsible for addressing customer complaints and resolving issues in a timely and satisfactory manner.
You will provide customers with information about the company's products and services, including pricing, features, and benefits.
You will update customer records with accurate and up-to-date information.
You will work closely with other teams, including sales, marketing, and technical support, to ensure customer satisfaction.

Requirements:

Excellent communication skills in English, both verbal and written
Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.

Perks & Benefits:

Health Insurance
EOBI
Conveyance Allowance
Paid Leaves
Referral Bonus
Performance Bonus
Free Food
Late Sitting Dinner

Skills

Fluency In English Language Time Management

Job Details

Industry:

Telecommunication / ISP

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

May 16, 2023

Posting Date:

Apr 15, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

WePay Technologies

Telecommunication / ISP · 11-50 employees - Rawalpindi

Transform Your DreamsInto Reality with WePay Technologies

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