Posted Jun 21, 2024 345 views
We are seeking a dynamic and results-oriented Design Front & Upseller - Sales Executive to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective design solutions and upselling strategies. This role requires a unique blend of creativity, sales acumen, and customer service skills to enhance customer experiences and maximize business opportunities.
Key Responsibilities:
Sales & Customer Engagement:
- Identify and engage potential customers through various channels including in-person meetings, phone calls, emails, and social media.
- Conduct thorough needs analysis to understand customer requirements and preferences.
- Present and demonstrate design solutions to customers, highlighting key features and benefits.
- Develop and maintain strong relationships with existing and potential clients.
Design Consultation:
- Provide expert design advice and recommendations to customers to meet their specific needs.
- Collaborate with the design team to create customized solutions that align with client requirements.
- Stay updated with the latest design trends and product offerings to provide informed advice.
Upselling & Cross-Selling:
- Identify opportunities for upselling and cross-selling additional products and services to existing clients.
- Develop and implement strategies to increase sales revenue through upselling techniques.
- Educate clients on the value of premium products and services to enhance their experience.
Sales Strategy & Planning:
- Develop and execute sales plans to achieve monthly and quarterly sales targets.
- Track and report on sales performance, customer interactions, and market trends.
- Participate in sales meetings, training sessions, and workshops to continuously improve sales skills and product knowledge.
Customer Service:
- Provide exceptional customer service to ensure client satisfaction and retention.
- Handle customer inquiries, complaints, and feedback in a timely and professional manner.
- Follow up with clients post-sale to ensure successful implementation and satisfaction with products and services.
Qualifications:
Education: Bachelor's degree in Business, Marketing, Design, or a related field.
Experience:
- Proven experience in sales, preferably in a design or creative industry.
- Strong track record of achieving sales targets and driving revenue growth.
- Experience in upselling and cross-selling techniques is highly desirable.
Skills:
- Excellent communication and interpersonal skills.
- Strong presentation and negotiation abilities.
- Creative mindset with a keen eye for design and aesthetics.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
Attributes:
- Self-motivated with a proactive approach to sales.
- High level of professionalism and customer focus.
- Strong problem-solving skills and attention to detail.
Working Conditions:
- This position may require travel to client locations and industry events.
- Flexibility in working hours may be required to meet sales targets and client needs.
Benefits:
- Competitive salary and commission structure.
- Professional development opportunities.
- Collaborative and innovative work environment.
Job Details
Web House Inc
WebHouse Inc
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