Responsibilities:
Communication Management: Handle all incoming and outgoing communications, including phone calls, emails, and correspondence. Respond promptly and professionally.
Scheduling: Create and manage schedules for the leadership team, coordinating meetings, appointments, and travel arrangements.
Approval Coordination: Manage the approval process for documents, proposals, and tasks. Ensure timely follow-up and communication.
Operational Support: Oversee the smooth running of daily operations, including managing supplies, equipment, and logistics.
Document Preparation: Draft, review, and edit documents, reports, presentations, and memos. Ensure accuracy and professionalism.
Task Management: Assist in managing to-do lists, prioritizing tasks, and ensuring nothing falls through the cracks.
Meeting Coordination: Organize and prepare for meetings, set agendas, take minutes, and ensure follow-up on action items.
Relationship Building: Act as a liaison with staff, clients, and partners. Maintain positive and professional relationships.
Special Projects: Assist with ad-hoc projects and tasks as assigned by the leadership team.
Personal Scheduling: Coordinate personal appointments, social engagements, and family activities.
Financial Management: Handle personal finances, including budgeting, bill payments, and investments.
Office Management: Oversee office operations, manage supplies, handle correspondence, and maintain equipment.
Document Management: Organise and maintain filing systems for physical and digital documents, ensuring confidentiality.
Appointment Scheduling: Manage and schedule appointments for the leadership team, coordinate meeting logistics.
Record Keeping: Maintain accurate records of meetings, decisions, and action items, ensuring proper archiving.
Administrative Support: Provide support with travel arrangements, report preparation, and various administrative tasks.