This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Dec 02, 2023 227 views
Qualifications and Requirements:
- No minimum educational qualification required, but preference given to candidates with a graduation degree.
- Excellent communication skills.
- Fluent in English.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer issues and concerns in a timely and efficient manner.
- Provide product information, troubleshoot problems, and offer solutions to ensure customer satisfaction.
- Document and maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to address complex customer issues.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Escalate unresolved issues to the appropriate department for further investigation.
- Assist in the development and improvement of customer support processes.
Preferred Qualifications:
- Graduation degree.
- Excellent communication skills, both written and verbal.
- Fluent in English.
Salary/Benefits:
- Competitive salary ranging from 30,000 to 100,000 (based on experience and qualifications).
- Health insurance coverage.
- Opportunities for career growth and development.
- Positive and collaborative work environment.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Jan 02, 2024
Posting Date:
Dec 02, 2023
Uzim Enterprises
BPO · 11-50 employees - Lahore
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