Posted Nov 27, 2024 322 views Report Job
PKR. 25,000 - 35,000/Month
Key Responsibilities:
- Conduct outbound calls to patients to confirm their needs for durable medical equipment.
- Verify insurance information and discuss coverage details with patients.
- Maintain accurate and detailed records of all interactions.
- Provide exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Ensure compliance with relevant regulations and company policies.
- Collaborate with team members and other departments to ensure smooth operations and excellent customer service.
- Meet or exceed daily and weekly call targets and performance metrics.
Qualifications:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work in the US time zone.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Self-motivated and able to work independently with minimal supervision.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive training program.
- Opportunities for career advancement.
- Supportive and collaborative work environment.
- Flexible remote work arrangements for experienced female agents.
Timing: 08:00 PM to 04:00 AM
Pay: Rs 20,000 - Rs 35,000 per month
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Dec 28, 2024
Posting Date:
Nov 27, 2024
Triunity Hub
Call Center · 11-50 employees - Karachi
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