Call Center Agent

Call Center Agent will be responsible to take flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsibility of all the agents.

Requirements:

Excellent spoken English is required
Inbound/Outbound Campaign
Minimum Education is Inter

Responsibilities:

Agents will be responsible to take flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsibility of all the agents.
Collect deposits and balances
Use follow up, promotional techniques and prepare promotional materials to sell best and client suited air tickets.
Handle unforeseen problems, multitask travel queries on the basis of urgency and complaints.
Sharp minded, Hard and smart worker.
Should be able to do multi task and Team man.
Can Build relationship with customer based on trust and service credibility.
Paid training will be given to freshers for 3 weeks.