• Requirements:
  • Fluent in English
  • 1 year of Customer Service experience
  • Ability to work full-time night shifts
  • Proficient in providing technical support over email and chat using Zendesk CRM
  • Strong communication, problem-solving, adaptability, and time-management skills

Responsibilities:

  • Provide exceptional technical support over email and chat
  • Utilize Zendesk CRM and related tools to address customer inquiries
  • Demonstrate excellent communication skills and problem-solving abilities
  • Manage time effectively to ensure timely resolution of customer issues

Screening Questions:

  • What is your level of proficiency in English?
  • Are you comfortable working in night shifts?
  • How many years of Customer Service experience do you currently have?

Job Details

Industry:
BPO
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Age:
23 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Oct 09, 2024
Posting Date:
Sep 09, 2024

Supportics

BPO · 1-10 employees - Lahore

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