Posted 2 days ago 179 views Report Job
We are seeking enthusiastic and customer-focused individuals to join our call center team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service. Your excellent English communication skills and ability to work night shifts are essential for success in this role.
Responsibilities:
- Answer incoming calls promptly and professionally
- Address customer inquiries, resolve issues, and provide accurate information
- Make outbound calls to follow up on leads or sales opportunities
- Achieve sales targets by promoting products/services and closing deals
- Document call details and update customer records in the system
- Collaborate with team members to ensure seamless customer experiences
- Adhere to company policies and procedures
Requirements:
- Fluent in English (spoken and written)
- Comfortable working night shifts (9:00 PM to 7:00 AM)
- Strong communication and active listening skills
- Sales-oriented mindset with the ability to upsell and cross-sell
- Prior call center experience is a plus
- High school diploma or equivalent
Compensation:
- Basic salary: 20,000 to 25,000 PKR (for beginners)
- Performance-based bonuses: Up to 7,000 PKR per sale
- Experienced representatives can earn 35,000 to 45,000 PKR
Job Details
Strong Ties
What is your Competitive Advantage?
Similar Job Titles
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
