Posted May 30, 2024 3189 views
We are seeking enthusiastic and dedicated Call Center Agents to join our remote team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional customer service and support. This is a fantastic opportunity for individuals who are looking to work from the comfort of their home while being a part of a dynamic and supportive team.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Resolve customer inquiries and issues efficiently and effectively.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction and quality service.
- Document all customer interactions and update customer records.
- Follow the communication scripts and guidelines provided by the company.
Requirements:
- Strong Spoken English: Exceptional verbal communication skills in English are a must.
- Equipment: A reliable computer and a strong internet connection are essential for this role.
- Work Environment: A quiet and professional home office setup free from interruptions.
- Previous experience in a call center or customer service role is a plus.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Ability to manage time effectively and meet deadlines.
Benefits:
- Competitive salary of 80,000 PKR per month.
- Opportunity to work from home.
- Flexible working environment.
- Professional growth and development opportunities.
- Supportive and inclusive company culture.
Job Details
SOS National
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