- Ability to manage a large number of incoming calls and chats.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team targets and call/chat handling quotas.
- Follow communication procedures, guidelines, and policies.
Job Details
Diversity Inclusion:
Snoonu is the first Qatari application that offers one-stop solutions to your daily needs, allowing you to buy or send any product anywhere you wish in Qatar. Snoonu makes life convenient and easy by letting customers tap and order instantly. No time for Grocery Shopping? Need someone to deliver your documents? Household Shopping and delivery? Flowers and Chocolate for your loved ones? Even Personal Errands Service? Snoonu will do it all for you. Snoonu is the fastest growing technology company in Qatar solving some of the country’s most challenging problems in logistics and lifestyle. The operations side is in Pakistan-Karachi, We are looking for high achievers who will go above and beyond their job descriptions to fulfil a shared vision.
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