Customer Center Agent

ShopforLess LLC

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Female Inbound Customer Service Agent - Remote (wrok from home)

Only accepting Female Candinates

Full-Time Position: You will need to work 9 hours a day. Please ensure you can commit to this schedule.
Shifts: We have morning and afternoon shifts available, and you must be able to work in a rotating shift pattern.
Day Off: You will have one day off each week, which will not be on the weekend. This can be any day of the week.
Salary Range: The salary for this position is 35,000 PKR to 40,000 PKR. Overtime may be available if required by the company, but this will be on an as-needed basis. Please apply only if you accept this salary package.

Requirements:

Own Laptop or Computer: You must have your own device to work on.
Electricity Backup: Ensure you have a backup source of electricity.
Strong Internet Connection: A reliable internet connection is a must.
Fluent English: You need to be fluent in English to communicate effectively with customers.
Excellent Typing Speed: You should be able to type quickly and accurately.
Organizational Skills: Strong organizational and communication skills are essential.

Responsibilities:

Engage with customers through our eCommerce chat platform.
Assist customers via live chat, email, or phone.
Solve daily order and service issues.
Provide pre- and post-sales information.
Communicate with customers and vendors effectively.
Collaborate with warehousing and purchasing departments for optimal order fulfillment.

If you are friendly, can multitask, and thrive in a fast-paced environment, we would love to hear from you!