General Manager - Operations

The General Manager (GM) will be responsible for overseeing the overall operations, performance, and growth of the organization. This includes managing multiple departments, developing strategic plans, and ensuring the alignment of departmental goals with the company's vision. The GM will lead a team of department heads and senior managers to achieve operational excellence, customer satisfaction, and profitability.

Key Responsibilities:

Develop and execute the company’s strategic goals and objectives.
Collaborate with senior management to design and implement business plans.
Monitor industry trends and competition to identify opportunities for growth and innovation.
Oversee daily operations across departments, ensuring efficiency and productivity.
Develop, implement, and monitor KPIs to measure departmental and organizational success.
Resolve operational challenges and implement continuous improvement practices.
Lead, mentor, and motivate department heads to achieve organizational objectives.
Foster a culture of collaboration, accountability, and performance excellence.
Identify and implement professional development opportunities for team members.
Develop and manage budgets, ensuring financial stability and profitability.
Analyze financial reports and forecasts to make informed decisions.
Drive cost-efficiency measures without compromising quality or service.
Serve as the primary point of contact for key stakeholders, including clients, partners, and board members
Represent the company at industry events, fostering relationships and building networks.
Address stakeholder concerns and provide timely updates on company performance.
Ensure the organization adheres to legal, regulatory, and ethical standards.
Develop and implement risk mitigation strategies.

Qualifications and Requirements:

Minimum 20 years of progressive leadership experience, with at least 10 years in Retail & Textile
Bachelor's degree in Business Administration, Management, or a related field (MBA preferred).

Skills: