We are currently seeking a Frontier to join our team and be the first point of contact for customers, delivering essential product information and ensuring a seamless customer experience.

Key Responsibilities:

  • Serve as the primary point of contact for customers, providing them with basic product information via phone, email, or chat.
  • Respond to customer inquiries regarding product features, specifications, pricing, and availability in a clear and concise manner.
  • Handle inquiries efficiently, ensuring a quick response time while maintaining a high level of professionalism.
  • Maintain accurate records of customer interactions and inquiries in the system.
  • Stay updated on product updates, promotions, and changes to ensure the information provided to customers is current.

Qualifications:

  • Proven experience in a customer-facing role, especially providing information or support.
  • Strong communication skills, with the ability to explain product details clearly and effectively.
  • Ability to handle multiple inquiries simultaneously in a fast-paced environment.
  • Strong attention to detail and organizational skills.

Why Join Us?

  • Competitive salary with attractive performance-based incentives.
  • Opportunities for career growth and advancement within a fast-expanding company.
  • Supportive and collaborative team environment.

Job Details

Industry:
BPO
Total Positions:
6 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 36 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Feb 16, 2025
Posting Date:
Jan 15, 2025

Resource Management BPO

BPO · 1-10 employees - Rawalpindi

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