Virtual Medical Assistant

We are looking for detail-oriented Virtual Medical Assistants to provide remote healthcare support while working from our office. The role involves managing virtual patient interactions and administrative tasks for multiple healthcare providers.

Key Responsibilities:

Handle virtual patient scheduling and appointment management
Manage incoming patient calls and messages professionally
Update and maintain Electronic Health Records (EHR)
Handle insurance verification and billing queries
Coordinate with healthcare providers remotely
Process medical documentation and correspondence
Support telemedicine appointments

Required Qualifications:

Bachelor’s degree from HEC recognized university
Excellent verbal and written communication skills
Strong computer proficiency
Basic understanding of medical terminology
Professional demeanor and phone etiquette
Reliable and punctual with good attendance
Ability to multitask in a fast-paced environment

Skills

Problem Solving Skills Customer Service Cusotmer Support Computer Savvy Email Etiquette Front Office Support Computer Proficiency Communication Skills

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

Less than 1 Year

Apply Before:

Dec 01, 2024

Posting Date:

Oct 30, 2024

Pyramids Global (Pvt) Ltd.

Information Technology · 51-100 employees - Rawalpindi

Pyramids Global (Pvt) Ltd., a Medical Billing Company, established in 2013 with its clients located in the United States. We provide Revenue Cycle Management, and IT Support services. At Pyramids Global, we serve medical doctors, clinics, hospitals, and medical centers of different specialties from single medical practice to large multi-provider/facility practices. We are committed to excellence and growth in the long run.