Posted Sep 10, 2024 493 views Report Job
PKR. 35,000 - 40,000/Month
- Address customer inquiries and issues that exceed AI capabilities.
- Handle calls regarding parcel returns and assist customers with the return process.
- Resolve various customer problems, including urgent parcel requests, size discrepancies, and refund issues.
- Ensure high levels of customer satisfaction through effective problem-solving and communication.
Qualifications:
- Excellent English communication skills are essential.
- Strong problem-solving abilities and a customer-focused approach.
- Ability to handle multiple tasks and manage time efficiently.
- Experience in customer service is preferred but not required.
- Proficiency in using customer service tools and software is a plus.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
20 - 34 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 11, 2024
Posting Date:
Sep 10, 2024
Professional HRM Servies
Services · 11-50 employees - Karachi
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