Front Office Manager

Professional Employers (Pvt) Ltd

Lahore , Pakistan

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Posted Yesterday 204 views Report Job

PKR. 200,000 - 300,000/Month

Key Responsibilities:

Guest Services Management: Ensure exceptional guest satisfaction by maintaining high service standards and promptly addressing feedback and concerns.
Team Leadership: Lead, mentor, and develop front desk staff, fostering a positive work environment and promoting professional growth.
Operational Oversight: Oversee daily front desk operations, ensuring seamless coordination and efficient workflow.
Financial Management: Manage front office budgets, monitor financial performance, and implement strategies to achieve revenue targets.
Reservation Management: Oversee guest reservations, ensuring accuracy and optimal room allocation.
Compliance and Safety: Ensure all front office operations comply with local regulations and industry standards, maintaining a safe environment for guests and staff.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or a related field
Minimum of 5 years of experience in front office management within the hotel industry.
Strong leadership and team management skills, with the ability to inspire and motivate others.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in hotel management software and systems.
In-depth knowledge of industry trends and best practices.

Skills

Reservation Management Leadership Management Guest Service Management Front Office Admin Tasks Management Relations Management Skills Front Office Support

Job Details

Industry:

Recruitment / Employment Firms

Functional Area:

Hotel/Restaurant Management

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

5 Years

Apply Before:

Mar 01, 2025

Posting Date:

Jan 28, 2025

Professional Employers (Pvt) Ltd

Recruitment / Employment Firms · 51-100 employees - Lahore

PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.