Front Desk Management:

  • Greet and welcome visitors, students, and staff with professionalism and courtesy.
  • Direct visitors to the appropriate department or staff member.
  • Answer phone calls, emails, and online inquiries, providing accurate information or redirecting to relevant staff.

Student Assistance:

  • Assist prospective students with information on available IT courses, schedules, and enrollment procedures.
  • Help current students with general inquiries regarding class schedules, payments, and resources.
  • Maintain a sign-in sheet for visitors and guests.

Administrative Support:

  • Handle incoming and outgoing mail, packages, and deliveries.
  • Assist in managing and scheduling appointments or meetings for the management team.
  • Maintain the office supply inventory, ensuring timely replenishment of materials.

Database & Records Management:

  • Update student records and personal information in the database.
  • Maintain a neat and organized filing system for both digital and physical documents.

Communication & Coordination:

  • Act as a liaison between students, trainers, and administrative staff, ensuring smooth communication.
  • Ensure the front desk area is always clean, organized, and welcoming for visitors and staff.

Billing & Payments (Optional):

  • Assist in processing course fees, payment tracking, and issuing receipts.
  • Handle basic administrative tasks related to student billing.

Other Duties:

  • Perform other related tasks as assigned by management.
  • Assist in organizing events or workshops within the institute.

Required Qualifications:

  • High school diploma or equivalent; additional certification in office administration or customer service is a plus.
  • Proven experience in customer service, office administration, or similar roles.
  • Knowledge of IT training programs or the education sector is a plus.
  • Basic understanding of office software (Microsoft Office, Google Suite).
  • Strong verbal and written communication skills.

Location: PNY Trainings Kashmir Block Allama Iqbal Town 

Timings: 9 am to 6 pm

Salary: 25k to 30k 

 

Job Details

Job Channel:
Industry:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Allama Iqbal Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 29, 2025
Posting Date:
Dec 28, 2024

PNY Trainings

Education/Training · 1-10 employees - Lahore

pPNY Trainings/p

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