Receptionist

Orient Ceramica

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Key Responsibilities:

Front Desk Management:
- Greet and welcome visitors and clients in a polite and professional manner.
- Answer, screen, and forward incoming phone calls while providing accurate information when required.
- Maintain the reception area to ensure it is clean, organized, and presentable at all times.
Visitor Coordination:
- Register visitors and provide them with necessary information or directions.
- Notify employees of visitors’ arrivals and ensure smooth coordination.
- Handle incoming and outgoing mail, packages, and deliveries.
Administrative Support:
- Assist in scheduling appointments, meetings, and conference room bookings.
- Maintain records of office supplies and assist in procurement as needed.
- Handle basic clerical tasks such as filing, data entry, and managing correspondence.
Communication Management:
- Coordinate with internal teams to relay messages and provide support as required.
- Respond to email inquiries and ensure prompt communication.
- Serve as a point of contact for external inquiries, ensuring a professional and helpful demeanor.
Crisis Handling:
- Manage situations such as urgent deliveries, inquiries, or visitor concerns with efficiency and discretion.
- Ensure adherence to security protocols for visitors and deliveries.