Passenger Service Agent

MENZIES-RAS Pvt Ltd

多个城市，巴基斯坦

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发布 May 07, 2024 1101 查看 Report Job

Provide exceptional Customer Service as per the Menzies RAS and airline-specific standards to ensure customer satisfaction at every step of their journey.
Check customers’ travel documentation together with relevant identification to ensure compliance with governing bodies.
Process Customers, Customer Documents and baggage using automated or manual systems follow airline-specific policies including airline requirements surrounding excess baggage and individual customer programs.
Board customers onto flights while complying to safety and security procedures
Marshall customers onto and off aircraft in a safe, secure and efficient manner
Operate all equipment and systems in a safe, secure and efficient manner at all times
Follow procedures for passengers with regard to the acceptance of Dangerous Goods
Where required allocate seating to Customers
Issue boarding cards and baggage receipts
Make customer announcements in accordance with the specific airline requirements
Report any faults or irregularities with equipment, facilities, systems or processes to the appropriate management
Deal with disruption and irregularities with confidence and composure.
Ensure that any lost luggage issues and inquires are dealt with in accordance with the airline standards.
Undertake any other duties as and when required.

技能

Customer Care Representation Customer Satisfaction Management Customer Dealing

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 卡拉奇, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

1年

在之前申请:

Jun 08, 2024

发布日期:

May 07, 2024

Menzies-RAS (Pvt.) Ltd. is an ISO 9001:2015 & OHSAS 18001:2007 Certified Ground Handling Company, which right from its inception embarked upon the mission to introduce the best “Ground Handling Practices” consistent with the International Standards. The tenets of best practices in passenger handling, cargo management, ramp operations, baggage handling, equipment reliability, occupational health & safety, security and human resource development are our hall mark.