• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
  • Create and maintain record of daily problems and remedial actions taken, using call-center database
  • Leverage data and insights gathered by the call center to recommend and influence process improvements

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 23, 2024
Posting Date:
Jan 22, 2024

Mega Success

Education/Training · 11-50 employees - Lahore

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Call Center Agent

Apex Telecommunications, Rawalpindi, Pakistan
Posted Nov 15, 2024

Call Center Agent

Dailzilla Solutions, Lahore, Pakistan
Posted Nov 11, 2024

Call Center Agent

Hotfix Solutions, Lahore, Pakistan
Posted Nov 15, 2024

Call Center Agent

Galaxy Home Developers, Karachi, Pakistan
Posted Nov 12, 2024
View All
I found a job on Rozee!