Internal Sales Operations Coordinator

JNA Private Limited

Posted Apr 30, 2024 149 views Report Job

PKR. 30,000 - 100,000/Month

Overview:

As an Internal Sales Operations Coordinator, you will be responsible for supporting the internal sales team in their day-to-day activities, ensuring smooth operations, and facilitating communication between different departments. This entry-level position is ideal for candidates who are eager to learn and grow in a sales environment while also gaining exposure to administrative and secretarial tasks. You will play a crucial role in assisting with sales processes, managing documentation, and providing administrative support to ensure the efficiency of the sales team.

Key Responsibilities:

Sales Support:

Assist the sales team in managing customer inquiries, orders, and requests.
Maintain accurate records of sales activities, including customer interactions, orders, and sales reports.
Coordinate with other departments such as logistics, marketing, and finance to ensure timely order fulfillment and delivery.
Provide administrative support to the sales team, such as preparing sales presentations, proposals, and contracts.

Documentation Management:

Organize and maintain sales-related documentation, including contracts, invoices, and customer records.
Ensure all documentation is accurate, up-to-date, and easily accessible for the sales team.
Assist in the preparation and distribution of sales-related reports and analyses as needed.

Customer Communication:

Serve as a point of contact for customer inquiries and requests, providing timely and professional responses.
Communicate with customers to confirm orders, provide product information, and address any concerns or issues.
Follow up with customers to ensure satisfaction and gather feedback for continuous improvement.

Secretarial Support:

Provide secretarial support to the sales team, including scheduling appointments, managing calendars, and arranging meetings.
Assist in making travel arrangements and coordinating logistics for sales-related events or conferences.
Handle incoming calls and emails, routing them to the appropriate team members or departments.

Process Improvement:

Identify opportunities for streamlining sales processes and improving efficiency.
Collaborate with the sales team to implement process improvements and best practices.
Assist in the development and documentation of standard operating procedures (SOPs) for sales operations.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent work experience).
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both verbal and written, with a customer service-oriented approach.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
Attention to detail and a high level of accuracy in work output.
Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
Enthusiasm to learn and grow in a sales and administrative role.

Working Conditions:

This role is typically office-based, with regular working hours from Monday to Friday.
Occasional evening or weekend work may be required during peak sales periods or special events.
Travel may be required for attending sales meetings, events, or conferences.

Conclusion: The Internal Sales Operations Coordinator position offers an excellent opportunity for entry-level candidates to gain valuable experience in both sales support and administrative functions. If you are a motivated and organized individual with a passion for customer service and a desire to kick-start your career in sales, we encourage you to apply for this exciting opportunity.