Customer Services Representative

We are seeking a personable and detail-oriented Customer Service Representative to join our team. In this role, you will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. You will handle communication via phone, email, chat, or in person, while maintaining a professional and friendly demeanor.

Key responsibilities

include managing customer quries, processing orders, and troubleshooting problems efficiently.
The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication skills, and is committed to delivering exceptional service.
This position offers an opportunity to build meaningful customer relationships and contribute to a dynamic, customer-focused team.

Job Type:

Full-TimeShift: MorningTiming: 10:00 AM to 6:00 PM

Work Mode: Remote

Requirements:

Availability for a 1-week onsite training at our head office following successful completion of the interview and chat assessment.
A laptop and a reliable internet connection are mandatory for this role.

Skills

Interpersonal Skills Time Management Communication Skills Customer Care Representation Listening to Customers Customer Satisfaction Management Coordination Skills

Job Details

Industry:

Pharmaceuticals / Clinical Research

Functional Area:

Client Services & Customer Support

Total Positions:

2 Posts

Job Shift:

Work from Home

Job Type:

Full Time/Permanent

Job Location:

Johar Town, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

Less than 1 Year - 1 Year

Apply Before:

Nov 23, 2024

Posting Date:

Nov 18, 2024

Jenpharm Life Sciences

Pharmaceuticals / Clinical Research · 1-10 employees - Lahore

Jenpharm Life Sciences is dedicated to serve the segment of dermatology with unique and quality products. Jenpharm offers a challenging, enjoyable, and rewarding work experience that inspires all employees to be passionate about serving our customers, living our values, and advancing skin health. We are equal opportunity employer.