Posted 10 hours ago 274 views Report Job
We are seeking a dedicated and empathetic Customer Representative Officer to join our team. In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. The ideal candidate has excellent communication skills, problem-solving abilities, and a customer-first attitude. You will be the primary point of contact for customers, ensuring their satisfaction and building long-term relationships.
Key Responsibilities:
- Respond to customer queries via phone, email, or chat.
- Resolve customer complaints in a timely and effective manner.
- Provide information about products, services, and company policies.
- Process orders, returns, and refunds.
- Maintain accurate records of customer interactions.
Requirements:
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment.
- Previous experience in customer service is a plus.
Job Details
Islamabad Exchange Company
What is your Competitive Advantage?
Similar Job Titles
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
