Posted Sep 10, 2024 658 views
Responsibilities:
- Monitor system performance, analyze and resolve system issues to ensure stability and efficiency.
- Communicate with customer, gather their issues, and provide troubleshooting and solutions.
- Collect customer requirements and feedback them to the R&D team in China.
- Track customer issues or requirements until final closure.
- Manage patch upgrades and functionality upgrade verification.
- Coordinate and respond swiftly to handle emergency incidents and resolve system failures.
Requirements:
- Bachelor's degree or above in Computer Science, Information Technology, or related fields.
- Prior experience in IT systems operations is preferred.
- Proficient in Linux/Unix operating systems, with the ability to configure, manage, and troubleshoot systems.
- Familiarity with common shell scripting languages and automation for operations.
- Experience with database management (e.g., MySQL) and familiarity with SQL queries.
- Basic knowledge of the telecommunications industry.
- Ability to communicate effectively in English.
- Strong communication, teamwork, and problem-solving skills.
- Able to work under pressure, with good emergency response and troubleshooting abilities.
Job Details
Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.
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