This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Apr 22, 2022 56 views
Eligibility Criteria:
- Strong Command over Spoken-English with a good Accent.
- Candidates should be willing to work the evening shift (2 pm - 12 am)
- The candidate should be Target Oriented.
- Regular attendance and punctuality.
- Candidates will be responsible for receiving inbound calls and deal customer queries.
- Fresh & experience candidates are highly encouraged to apply.
- We have Chat support, email support, and inbound sales.
Customer Service Representative Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services to shortlist and transfer Interested clients to your daily/weekly lead target.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 9 Years
Apply Before:
May 22, 2022
Posting Date:
Apr 22, 2022
HA Network Solutions
Call Center · 1-10 employees - Islamabad, Rawalpindi
HA Netsol
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