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Customer Engagement
- Initiate interactions: Warmly greet and engage customers on the sales floor, understanding their needs and preferences.
- Jewelry Showcase: Expertly curate and present relevant jewelry pieces, highlighting features and benefits.
- Active Listening: Attentively listen to customer desires and budget constraints, tailoring recommendations accordingly.
Sales and Order Management
- Order Facilitation: Guide customers through the purchase process, efficiently handling order placement and payment.
- Jewelry Repair Liaison: Facilitate jewelry repair needs, explaining options and coordinating with the repair team.
- Order Status: Proactively track order and repair completion, keeping customers informed and ensuring timely delivery.
- Upselling and Cross-selling: Suggest complementary items or upgrades that enhance the customers experience and increase sales.
Additional Responsibilities
- Product Knowledge: Maintain a deep understanding of the stores inventory, including materials, gemstones, styles, and trends.
- Technical Expertise: Possess basic knowledge of jewelry care and maintenance, offering guidance to customers.
- Teamwork and Collaboration: Collaborate effectively with colleagues to ensure smooth operations and customer satisfaction.
Qualification:
Literacy in Computer
- Proficiency in utilizing computer systems and software applications relevant to the scope of the job.
English Language Proficiency
- Ability to comprehend and communicate effectively in English, both verbally and in writing.
Excellent Communication Skills
- Demonstrated capability to convey ideas, information, and instructions clearly and concisely.
Educational Background
- A university education is preferred, with a degree in a relevant field considered advantageous.
Industry Knowledge
- Familiarity with jewelry and gemstones is advantageous but not mandatory. We recognize the importance of diversity in our team and welcome applicants from various backgrounds. Training and assessments will be provided to ensure candidates acquire the necessary knowledge and skills to excel in a sales role.
Job Details
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Experience:
Fresh - 4 Years
Apply Before:
Feb 24, 2024
Posting Date:
Jan 25, 2024
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