发布 Apr 29, 2024 116 查看 Report Job
We are looking for a highly motivated and experienced Telesales & Marketing Manager to join our team. The ideal candidate will be responsible for establishing and leading a dedicated sales and marketing department to promote our services in the UK and Germany. This role requires strong leadership skills, excellent communication abilities, and a passion for driving results (Please do not apply if you are not fluent in English)
At Fox Input, we believe in satisfying the needs of our customers. We do so by making all channels of communication open for our clients and helping them discover essential services from the comfort of their homes. That is why we are seeking a highly skilled telesales manager. By bridging the gap between the customers and the company, the work of a telesales person involves having telephonic conversations & digital marketing with the customers, while hitting the sales targets of the company.
Key Responsibilities / Job Descriptions:
- Develop and implement strategic sales and marketing plans to expand our client base in the UK and Germany.
- Lead and manage a team of telesales representatives to achieve sales targets and KPIs.
- Identify new business opportunities and build relationships with potential clients.
- Conduct market research and competitor analysis to stay informed about industry trends and best practices.
- Handle customer inquiries and provide timely and accurate information about our services.
- Collaborate with internal teams, including operations and finance, to ensure seamless service delivery and customer satisfaction.
- Utilize CRM software like Bitrix to manage leads, track sales activities, and optimize the customer journey.
- Use their telesales skills to reach out to the target audience.
- Ensure the sale of the company’s offerings through the telephone & social media.
- Act as a representative of the company and help customers with their queries.
- Develop and foster strong relationships with existing and potential customers.
- Update customers regarding the services and guide them toward what would suit their needs as a telemarketing manager.
- Meet monthly sales targets through effective sales techniques.
Objectives of this role
- Strong leadership skills with the ability to motivate and mentor a team.
- Meet weekly/monthly sales targets by developing a marketing strategy.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Strategic thinking with a results-driven mindset and a passion for continuous improvement.
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services deem fit.
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving.
- Comply with the rules and regulations of the company by providing customer support.
Required skills and Qualifications:
- Bachelor’s/master’s degree in communication, marketing, administration, or a similar discipline.
- Prior experience working as a telesales executive/manager or in a similar role.
- Fluency in English is a must & knowledge of German Language is a plus.
- Proficient in MS Office & CRM software/applications like Bitrix, SAP, Amazon etc.
- Great communication skills, both verbal and written.
Preferred skills and qualifications:
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills
- Proven experience in telesales and marketing, preferably in the accountancy or financial services sector in UK region.
- Fluency in English is a must
Fox Data Services (SMC) Pvt Ltd
Fox Data Services (SMC) Pvt Ltd is subsidiary company of Fox Input which is part of Zaan Group of companies, registered in UK. The Group with over 800 employees has multiple Business Dimensions in the UK, Germany and in Pakistan. Dominos: We are a franchise for Domino’s Pizza operating through 17 different locations in London (UK) and Bonn & Koln in Germany. Creams Café: We are also running Cream Café franchise in 4 different locations across London (UK). Fox Input: An Accountancy Firm providing Accounting, Bookkeeping, VAT, HR & Payroll & IT related services to clients in the UK & Germany. Fox Data Services (SMC) Pvt Ltd Accountancy and Finance firm was established in Lahore, Pakistan in 2019 as a BackOffice to UK & Germany. We have completed our research & development phase with the use of Artificial Intelligence and Data integration technology. We now have a team of professionals to provide excellent services to our existing and future clients. We are a progressive and successful organization that has defined a new generation of outsourced accounting services. Our mission is to ensure a deep understanding of our clients’ activities to offer each of them an optimal solution to improve their business. Our philosophy is mainly focused on customer satisfaction, based on uncompromising integrity.
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