This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 01, 2021 3 views
PKR. 25,000 - 40,000/Month
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Responsibilities
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Write and submit timely reports on performance, targets and customer queries.
Requirements
- Matric to Masters.
- Prior experience with customer service and call centers (Not Necessary)
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Oct 02, 2021
Posting Date:
Sep 01, 2021
Focusing Services Pvt. Ltd.
Call Center · 101-200 employees - Lahore
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