This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Nov 30, 2024 442 views
PKR. 30,000 - 40,000/Month
You will be the first point of contact for our customers, providing exceptional service and support. Your role will involve addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints efficiently and effectively.
- Provide detailed product/service information to customers.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with other team members to ensure a seamless customer experience.
- Identify and escalate priority issues to the appropriate departments.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Age:
20 - 25 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 31, 2024
Posting Date:
Nov 30, 2024
Fiber Beam Pvt. Ltd
Information Technology · 51-100 employees - Karachi
WEBXS
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