Posted Aug 25, 2023 258 views
We are a dynamic digital agency offering a wide range of services, including website development, app development, social media marketing, media production, creative services, and custom software development. As a Digital Sales and After-Sales Consultant, you will play a crucial role in driving revenue growth by promoting our services to potential clients in the UAE market and beyond. Your responsibilities will encompass both sales and post-sales activities, with a primary focus on fostering lasting client relationships.
Key Responsibilities:
1. Digital Sales:
- Identify and prospect potential clients in the UAE market and other regions.
- Utilize digital channels (email, social media, online advertising) to generate leads and engage with potential clients.
- Conduct online presentations and product demonstrations to showcase our website development, app development services, and other related offerings.
- Effectively communicate our value proposition and unique selling points to prospective clients.
2. Business Development:
- Develop and implement digital sales strategies to achieve revenue targets in the UAE market and other regions.
- Collaborate with the marketing team to create engaging digital content and campaigns tailored to the target audience.
- Attend virtual industry events, webinars, and online networking platforms to increase our presence and generate business leads.
3. Client Needs Analysis:
- Engage with potential clients to understand their website, app development, and related service requirements.
- Conduct thorough needs analysis and propose tailored solutions aligned with client's business objectives.
- Collaborate with the technical team to develop project proposals and quotes based on client requirements.
4. After-Sales Support:
- Act as the primary point of contact for clients throughout the project lifecycle.
- Provide regular updates on project progress, milestones, and deliverables.
- Address and resolve any issues or concerns raised by clients promptly and professionally.
5. Customer Relationship Management:
- Foster strong relationships with existing clients to encourage repeat business and referrals.
- Proactively identify upselling and cross-selling opportunities.
- Gather client feedback and testimonials to enhance service quality and promote positive customer experiences.
6. Sales Reporting and Analysis:
- Maintain accurate records of sales activities, lead tracking, and after-sales interactions using CRM software.
- Generate regular reports on sales performance, client feedback, and market insights.
Requirements:
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- Proven experience in digital sales and business development, preferably in website development, app development services, and other related services mentioned above.
- Familiarity with the UAE market and cultural nuances, with an understanding of other international markets as well.
- Strong digital marketing skills and proficiency in using online tools for lead generation.
- Excellent communication and presentation skills, with fluency in English. Knowledge of Arabic is an advantage.
- Customer-focused mindset with the ability to understand and address client needs.
- Strong problem-solving and negotiation skills to ensure client satisfaction.
- Ability to work independently and as part of a cross-functional team.
- Willingness to adapt to a fast-paced and dynamic work environment.
Note: This position is based in Pakistan and specifically targets the UAE market for website development, app development, content marketing, digital marketing and related creative services. Certain responsibilities and requirements may vary based on the company's specific business goals and strategies.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Falkenherz Group Intl.
pThe FALKENHERZ Group was established in 2005 in Vienna, Austria as a Media & IT company. The Group expanded to the United Arab Emirates and moved its headquarter to Dubai in April 2011. Since its expansion it added new innovative products and services to its product portfolio and established an international network of experts, innovators and companies. The international multilingual team consists out of experts from different industry sectors. The experience and know-how of each allows us to offer such a wide range of services. Our ambition is to deliver the best solutions to our distinguished clients and partners visions./p
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