Sales Agent

As a Sales Agent at Emerging Software, you play a vital role in driving sales and enhancing customer satisfaction. You actively engage with potential customers, demonstrating exceptional communication skills and a keen ability to understand their needs. You utilize your expertise in Customer Relationship Management (CRM) tools to cultivate relationships and maintain records, ensuring you provide a personalized experience for each client. Your responsibilities include lead generation, negotiating deals, and employing closing techniques to convert prospects into loyal customers. With a focus on delivering top-notch customer service, you embody the values of our company while striving to meet and exceed sales targets. This position does not involve managing a team, allowing you to focus on your individual performance and client interactions without the complexities of team leadership.

Responsibilities

Identify potential leads through various channels, including social media, networking events, and referrals.
Engage with prospects to understand their needs and provide tailored solutions that align with our software offerings.
Utilize Customer Relationship Management (CRM) tools to track interactions and maintain up-to-date records of sales activities.
Conduct effective follow-ups with leads to nurture relationships and encourage a decision to purchase.
Employ negotiation techniques to arrive at mutually beneficial agreements, ensuring that both customer expectations and company objectives are met.
Utilize closing techniques to convert leads into sales, working diligently to overcome objections and apprehensions.
Demonstrate exceptional customer service by providing support pre- and post-sale, addressing any queries or concerns.
Collaborate with marketing teams to ensure alignment on lead-generation strategies and share feedback from customers.
Continuously seek opportunities for professional development to enhance sales skills and product knowledge.
Stay informed about industry trends and competitor offerings to effectively position our products in the marketplace.