Customer Support responsibilities include:

  • Handling and resolving customer inquiries via live chat in a timely and accurate manner
  • Providing accurate, valid, and complete information by using the right methods and tools
  • Keeping records of customer interactions, processing customer accounts, and filing documents
  • Taking the extra mile to engage customers and build sustainable relationships of trust through open and interactive communication
  • Managing complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution

Customer Support Requirements and skills

  • Fluent in writing and speaking English language 
  • Knowledge of Microsoft Excel
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Typing Speed must be good

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
AL-Faisal Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 21, 2024
Posting Date:
Oct 14, 2024

Elegant Spins

Advertising / PR · 11-50 employees - Lahore

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