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We are seeking enthusiastic and customer-oriented Call Center Agents to join our US SPECTRUM AT&T team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our company.
Key Responsibilities:.
- Maintain a high level of customer satisfaction by understanding and addressing customer needs effectively.
- Document customer interactions in the system accurately and efficiently.
- Collaborate with team members and other departments to improve customer service processes.
- Stay updated on product knowledge, promotions, and company policies.
- Meet or exceed performance metrics, including call handling time and customer satisfaction scores.
Qualifications:*
- Previous experience in a call center or customer service role is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Pay: Rs25,000.00 - Rs60,000.00 per month
Job Details
Elbasoft Technologies
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