We are hiring a Calling agent for our growing eCommerce agency Must be fluent in English with the following qualities 

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 10, 2022
Posting Date:
Apr 09, 2022

eCommerce Spectrum

Consultants · 1-10 employees - Karachi

.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Call Center Agent

Brain Storm BPO, Lahore, Pakistan
Posted Aug 24, 2024

Call Center Agent

Hyptex Agency, Lahore, Pakistan
Posted Aug 16, 2024

Call Center Agent

Ashline Dispatching, Lahore, Pakistan
Posted Aug 22, 2024

Call Center Agent

Al Hameed Enterprise, Lahore, Pakistan
Posted Aug 23, 2024
View All
I found a job on Rozee!