Posted Dec 20, 2024 189 views Report Job
Nextage Solutions, a leading institute offering IT courses, is seeking a motivated Customer Support Specialist. This position involves a combination of front desk responsibilities and digital communication to drive client engagement and course enrollments.
Key Responsibilities:
- Warmly welcome and attend to visitors, ensuring they feel valued and informed.
- Professionally handle and efficiently answer queries from walk-in visitors.
- Maintain a comprehensive log of visitors to the institute.
- Manage and respond to incoming queries via emails and social media.
- Follow up on warm leads to encourage enrollment in courses.
- Strategically focus on converting leads and inquiries into successful enrollments.
- Act as the primary point of contact for sales and customer engagement activities.
Job Details
Design Valley
Designs Valley was established in 2005 in Lahore, Pakistan.
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