Front Desk Officer

DASK & EAV is a leading German language school and Student Consultancy dedicated to providing high-quality language education to students of all ages and levels. We pride ourselves on creating a welcoming and supportive environment for our students and staff. We are seeking a dedicated and personable individual to join our team as an Administration and Front Desk Office Staff member.

Job Summary:

As an Administration and Front Desk Office Staff member, you will be the first point of contact for our school. Your primary responsibility is to manage our front desk, greet visitors, and provide administrative support across the organization. You will play a key role in ensuring our school operates smoothly and efficiently.

Key Responsibilities:

Front Desk Management:

Greet and welcome students, parents, and visitors with a friendly and professional demeanor.
Answer and direct phone calls to appropriate personnel.
Handle incoming and outgoing mail and deliveries.
Maintain a clean and organized reception area.

Administrative Support:

Assist with day-to-day administrative tasks such as filing, photocopying, and scanning documents.
Manage office supplies inventory and place orders as needed.
Schedule and coordinate meetings and appointments.
Prepare and distribute correspondence, memos, and reports.
Assist in the preparation of regularly scheduled reports.

Customer Service:

Address inquiries from students, parents, and visitors in a timely and professional manner.
Provide basic and accurate information in-person and via phone/email.
Ensure all visitors sign in and are directed to the appropriate person or office.

Office Coordination:

Coordinate with building management and service providers as needed.
Assist with event planning and execution of school events.
Support the onboarding process for new students and staff.

Qualifications:

Proven experience in an administrative or front desk role, preferably in an educational setting.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent verbal and written communication skills in both English and German.
Strong organizational skills with the ability to multitask.
Professional appearance and attitude.
Customer service-oriented with a positive and approachable demeanor.
High school diploma or equivalent; additional qualifications will be a plus.

Benefits: