Responsibilities:
We are seeking a dynamic and customer-focused professional to join our team as an Account Manager/Customer Service Executive. In this role, you will be responsible for managing relationships with clients and candidates in the Visa and Payroll outsourcing business.
Key Responsibilities:
Client Relationship Management:
Build and nurture strong relationships with clients to understand their Visa and Payroll outsourcing needs.
Act as the main point of contact for clients, addressing inquiries and providing timely and effective solutions.
Candidate Engagement:
Interact with candidates involved in Visa and Payroll processes, ensuring a positive experience throughout the engagement.
Facilitate communication between candidates and clients to ensure seamless cooperation.
Visa and Payroll Consultation:
Provide expert guidance on Visa processes and Payroll outsourcing, keeping abreast of industry regulations and updates.
Collaborate with clients to understand their specific requirements and tailor services accordingly.
Process Coordination:
Issue Resolution:
Qualifications: