Posted 2 hours ago 16 views Report Job
PKR. 20,000 - 40,000/Month
We're seeking highly motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you'll handle inbound/outbound customer calls, resolve issues, and provide exceptional service.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and concerns in a timely and professional manner.
- Provide product/service information, pricing, and promotions.
- Process sales orders, cancellations, and modifications.
- Meet or exceed customer satisfaction and sales targets.
- Maintain accurate records and logs.
Requirements:
- High school diploma or equivalent.
- 1+ year of call center experience (preferable).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Strong customer service and sales skills.
- Proficiency in Sales field.
What We Offer:
- Competitive salary+incentives and benefits package.
- Ongoing training and development opportunities.
- Collaborative and supportive team environment.
- Career advancement possibilities.
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 28, 2024
Posting Date:
Sep 30, 2024
Black Birds
Call Center · 1-10 employees - Lahore
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